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Arriva Trains Wales | Supplier | Arriva Trains Wales |
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| Address | St. Mary’s House, 47 Penarth Road, Cardiff, CF10 5DJ, United Kingdom |
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| Telephone | 0845 6061 660 |
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| Email | customer.services@arrivatrainswales.co.uk |
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| Supplier Web Site | www.arrivatrainswales.co.uk |
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As one of the 26 rail companies within the UK our commitment is to safety and security, quality, punctuality and cleanliness
We are working constantly to improve the quality of the services we offer you, our customers. We aim to provide you with:
reliable train services
clean, attractive stations
good quality levels of information
local, effective, caring management
helpful, friendly employees.
To help us achieve this we have a fleet of 116 trains covering a route of over 2,600 miles, supported by 1,860 employees. We operate 788 services a day on weekdays, resulting in our trains travelling 16.5 million miles each year.
On average, our services handle around 60,000 passenger journeys a day, with the ability to carry over 12,000 customers at any one time. We operate 235 stations throughout Wales of which 48 are currently staffed.
If you are interested in finding out more about our fleet please go to the Buffer Zone section of this website.
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