Silverlink Trains

Silverlink continue to invest in all aspects of our service to customers. Silverlink, in a partnership with HSBC, are investing £13 million in a mid-life mechanical and electrical overhaul of the County fleet to improve reliability. This will also include an interior refurbishment programme that will provide our customers with a more comfortable travel environment. Other train refurbishment programmes are continuing on the Metro route.

We are also investing in the facilities available along our route. We are providing lifts, refurbished toilets and better customer service at our new station at Willesden Junction. The customer lounge and information point is open at Northampton station, providing a comfortable waiting environment. A new station is emerging at Stonebridge Park and improvement work is being carried out at other stations.

Other improvements include the continuing installation of CCTV and ticket gates across Silverlink, helping to improve security, and improved Customer Information Screens at certain stations.
For more information, visit the National Express Group website or view our press releases.

About National Express
National Express Group PLC is the largest operator of train franchises in the UK with eight rail franchises; c2c, Central Trains, Gatwick Express, Midland Mainline, 'one', Silverlink, Wagn and Wessex Trains. The Trains Division has a turnover of £1.5bn and employs 13,200 people.

Services For Customers
The Silverlink Trains network is divided into:

Silverlink County - runs between London and Northampton stopping at county towns such as Milton Keynes, Hemel Hempstead and Watford.

Silverlink Metro - suburban route running through West, North and East London.

We aim to make your journey as enjoyable and easy as possible, providing a range of services to suit different customers.

Silverlink Trains
Customer Relations, Station Road, Cambridge, CB1 2JW, United Kingdom

phone: 0845 601 4868 weekdays 08.00 - 18.00
email: custrel@silverlink-trains.com
web: www.silverlink-trains.com

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