Contact Breakdown Direct
There are various ways to contact us, but to keep our premiums as low as possible, we don't offer quotes by phone or operate an expensive call centre. We are a totally internet based company, so should you need to contact us, please email our Breakdown Direct Help Team on info@breakdowndirect.co.uk.
During office hours we will normally reply to your email within one hour.
Before you contact us, why not try our frequently asked questions (FAQs).
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Existing Customers Only
If you wish to update your email or address details, or transfer your breakdown cover to another vehicle, you can do this in your online account- you'll need your policy number and vehicle registration to log in. Alternatively you can email us at info@breakdowndirect.co.uk. We are unable to accept changes to personal or vehicle information by phone. Policy renewal The procedure to renew an annual breakdown policy is the same as buying a new policy. Emergency Assistance Telephone Numbers 24 hour UK Motoring Assistance 0800 389 5424: 24 hour European Motor Assistance 00 44 1737 815224 |
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After Service Feedback - We would really like to hear how well our breakdown and recovery agents did. Please send your comments to comments@breakdowndirect.co.uk. Alternatively, if you prefer, use the same address to request a Customer Satisfaction Questionnaire. | |
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Marketing/Business Development - Please send marketing or business development enquiries to marketing@breakdowndirect.co.uk. | |
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Public Relations - For media enquiries contact publicrelations@breakdowndirect.co.uk . | |
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Affiliate Services - If you are interested in finding out more about our affiliate services then please contact us at affiliateservices@breakdowndirect.co.uk. | |
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Webmaster - We are always pleased to hear from our users with any comments or feedback about using this site or suggestions as to how it can be improved. Contact us at webmaster@breakdowndirect.co.uk. | |
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Post
- Breakdown Direct can also be contacted by post at: Breakdown Direct 5 Warnham Crt Rd Carshalton Beeches Surrey SM5 3LY |
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